Term Conditions

Terms and Conditions of Website Use

Welcome to the online store of Technical Beacons For Trading Est. Please read the following terms and conditions carefully before using our website or making any purchase. By using this website, you agree to abide by these terms and conditions.

The website reserves the right to modify or change these terms and conditions at any time without prior notice. Continued use of the website after any modification constitutes implicit acceptance of the changes.

The Arabic language is the authoritative language for interpreting the provisions of this agreement, even if translated into another language.

Users under the age of 18 are prohibited from using the website.

Pricing and Payment

We reserve the right to modify prices at any time without prior notice.

Promotional or marketing offers made available on the website are temporary and may be modified or discontinued at any time at the store’s discretion.

Payments are accepted via [available payment methods such as credit cards, Mada, etc.].

Orders will only be shipped after full payment has been received.

When paying online, you will receive an immediate on-screen notification upon payment approval. We are not responsible for payment rejection or cancellation by the card service provider for any reason. If this occurs, please contact your bank for further details.

We reserve the right to refuse or cancel any order for any reason, ensuring transparency and accuracy in transactions. This may occur if a product is unavailable due to stock depletion or simultaneous purchases. Additionally, if a pricing error is discovered due to a technical or human mistake, we will notify you of the correct price. If you do not accept it, the order will be canceled, and a refund will be issued.

Orders may also be rejected if they involve illegal or fraudulent activities or violate the website’s terms and conditions. We always aim to communicate clearly regarding order cancellations or refusals and provide the necessary support to resolve any issues. Our goal is to protect the interests of both customers and the website while ensuring a fair and secure shopping experience for all.

Transaction Security and Payment Privacy

We do not store any customer payment data, as all transactions are processed through authorized payment service providers.

The website is not responsible for any payment data leaks or breaches by third parties, as all transactions are managed by accredited payment service providers who are responsible for data protection according to their security policies and procedures.

If any unauthorized activity is suspected, we reserve the right to halt the transaction and verify the details before processing the order.

Nature of Products

All products listed on the website are industrial and chemical materials that must be used in accordance with the accompanying instructions.

We are not responsible for any misuse or unauthorized use of the products.

Shipping and Delivery

The user is responsible for providing an accurate delivery address. The website is not liable for delays or non-delivery due to incorrect information.

Delivery times are estimated and may vary based on location and logistical conditions.

Orders will be shipped within 1 to 10 business days, depending on product availability and applicable shipping conditions. The website selects the appropriate shipping company to ensure the best service.

In some cases, product supply may be delayed or unavailable due to factors beyond our control, such as material shortages, import delays, or unexpectedly high demand. In such cases, we will keep you updated, but we are not responsible for any delays or inability to deliver. If a product cannot be supplied, the paid amount will be refunded within 2 to 14 business days from the notification date.

Shipping costs are calculated based on multiple factors, including product weight, order size, delivery destination, and chosen shipping method. We strive to ensure that the estimated shipping cost displayed on the website is as accurate as possible before completing the purchase.

However, differences may arise between the displayed shipping cost and the actual cost, especially for bulk orders or wholesale requests that require special handling or specialized shipping methods. These differences may result from factors such as large shipment sizes, excess weight, or specific transportation requirements for chemical and industrial materials.

In cases where there is a significant discrepancy in shipping costs after an order is placed, we reserve the right to adjust the price and notify the customer before dispatching the order. The customer will be contacted via email or phone to inform them of the revised cost and obtain their approval before proceeding.

We emphasize that such cases are rare and considered exceptions. Our aim is to provide an accurate shipping cost estimate from the outset. However, we reserve the right to adjust shipping costs only in special cases that cannot be avoided, ensuring safe and reliable shipping services tailored to customers’ needs.

The appropriate shipping company for your order is chosen based on factors such as delivery location, order size and weight, shipping cost, and delivery time. We reserve the right to select the most suitable company to ensure the safe and timely arrival of your order. You will be informed of the shipping details and tracking number after dispatch.

Please note that we are not responsible for delays or issues during shipping that are beyond our control. If you have any inquiries, you can contact our support team.

We only ship orders within Saudi Arabia. Any order with a shipping address outside the Kingdom will be automatically canceled.

For orders collected directly from the store, preparation takes between 1 to 5 business days, depending on product availability. Processing times may vary for large quantities or special orders from the manufacturer.

If the estimated preparation period is extended for any reason, the customer will be notified immediately via email or phone as soon as the products are available for collection. We are committed to providing accurate updates regarding order status to ensure customer convenience and a smooth shopping experience.

Intellectual Property Rights and Website & Brand Protection

All intellectual property rights of the website, including design, text, images, and logos, are owned by the website and may not be used or reproduced without prior written permission.

The trademark of Technical Beacons For Trading is protected under applicable laws and regulations. Unauthorized use is strictly prohibited.

Some products displayed in the store may bear trademarks and logos of other companies. These trademarks belong to their respective owners, and the website assumes no legal responsibility regarding them.

Users are not granted any rights to use any copyrighted content or trademarks without explicit permission from the website.

Uploading or publishing any content that infringes on third-party intellectual property rights through the website is prohibited.

The website reserves the right to take appropriate legal action against any infringement of its intellectual property rights or the unauthorized exploitation of its content.

Website Protection

Any attempt to gain unauthorized access to the website or manipulate its content or data is strictly prohibited.

No third party is allowed to attempt unauthorized access to the website, manipulate its content, or cause harm to its systems.

The use of software or tools designed for data extraction or conducting unauthorized security scans on the website is prohibited.

Users are responsible for maintaining the confidentiality of their login credentials and must immediately report any unauthorized use of their account.

The website reserves the right to suspend or block any user account if suspicious activities or hacking attempts are detected.

Uploading or publishing harmful files, such as viruses or malware, that may compromise the website or other users is strictly prohibited.     

If any security vulnerabilities or hacking attempts are discovered, the website reserves the right to take necessary legal actions against violators.